Who we are

Privacy Policy

Last updated: May 2026

Aushertech Pty Ltd (“Aushertech”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website at aushertech.com.au and use our services. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect

We collect the following personal information when you voluntarily provide it through our contact form:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message or enquiry

We do not collect sensitive health information through our website. If you choose to share details about medical equipment needs in your enquiry, we treat this information with additional care.

How We Collect Your Information

We collect personal information directly from you when you:

• Submit an enquiry through our contact form
• Communicate with us via email or phone
• Interact with our website (see “Cookies and Analytics” below)

We do not purchase personal information from third parties.

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide information about our products and services
• Communicate with you about your interest in our products
• Improve our website and services
• Comply with legal obligations

We will not use your personal information for direct marketing unless you have given us consent to do so. You may opt out of marketing communications at any time by contacting us.

Cookies and Analytics

Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use our site.

Google Analytics: We use Google Analytics to collect anonymous data about website usage, including pages visited, time spent on the site, and how you arrived at our site. This information is aggregated and does not personally identify you. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).

Essential cookies: Our website uses cookies necessary for the site to function, such as those used by WordPress to manage your session.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.

How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Contact form submissions are stored securely within our website hosting environment and are accessible only to authorised Aushertech personnel.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your personal information with:

• Our website hosting provider, for the purpose of storing and managing website data
• Google, through the use of Google Analytics (anonymised data only)
• Law enforcement or government agencies, if required by law

All third-party service providers we use are required to handle your information in accordance with applicable privacy laws.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate, incomplete, or outdated information
• Request deletion of your personal information, subject to legal requirements
• Complain about a breach of the Australian Privacy Principles

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact us:

Aushertech Pty Ltd Email: info@aushertech.com.au Website: https://aushertech.com.au/contact-us/ Location: Melbourne, Victoria, Australia

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.