FAQ

Help Center

More Information

Find Solutions to Common Inquiries

Aushertech power stations are specifically designed to support essential medical devices used in home healthcare and clinical settings. This includes equipment such as alternating pressure care mattresses, infusion pumps, suction units, and patient monitoring devices. They are ideal for maintaining critical care continuity during power outages and for providing reliable backup in community care environments.

Answering Some Myths

Fact: Not entirely. A general household power station can physically power most medical devices. However, it hasn't been designed or tested to medical electrical safety standards such as IEC 60601-1, which cover patient-safe leakage current limits and electromagnetic compatibility. For non-critical equipment, a consumer power station may be a practical option. For life-critical devices like ventilators or oxygen concentrators, a purpose-built medical-grade system provides an additional layer of safety assurance that consumer products were not designed to deliver.

Product Specifications

The AusherMed 2400 has a base capacity of 2,400Wh using LiFePO4 battery chemistry. It can be expanded up to 19.2kWh by connecting up to seven AusherMed 2400B expansion batteries.

Medical Compliance and Safety

Yes. The AusherMed 2400 is registered on the Australian Register of Therapeutic Goods (ARTG No. 513808) by the Therapeutic Goods Administration (TGA). You can verify this by searching the ARTG public register at tga.gov.au.

CPAP and Home Healthcare

Yes. The AusherMed 2400 can power a typical CPAP machine (60W) for approximately 37 hours on a single charge. With expansion batteries, runtime can be extended significantly. The 10ms UPS switchover ensures the CPAP transitions seamlessly to backup power during an outage without waking the patient or requiring a machine restart.

SDA (Specialist Disability Accommodation)

Yes. The NDIS SDA Design Standard (Clause 22.1) requires High Physical Support (HPS) category dwellings to provide emergency power solutions for a minimum 2-hour outage covering no less than 2 double GPOs in participant bedrooms and any provided automated doors used for entry or egress. The AusherMed 3600 meets this requirement when connected to a sub-switchboard by a licensed electrician. Its 3,600Wh base capacity (expandable to 28.8kWh) provides well beyond the minimum 2-hour requirement.

Vaccine Storage and Cold Chain

Yes. The AusherMed 3600 provides seamless UPS backup for vaccine fridges and cold chain storage. A typical medical refrigerator drawing 160W will run for approximately 20+ hours on the AusherMed 3600, and runtime can be extended significantly with expansion batteries. The 10ms UPS switchover ensures the fridge maintains temperature without interruption — critical for vaccine viability and cold chain compliance.

NDIS and Funding

Backup power for medical equipment may be considered as Assistive Technology under the NDIS, particularly where a participant relies on powered equipment for daily living or life-critical care. Eligibility depends on individual circumstances and plan goals. We recommend discussing this with your Support Coordinator or Occupational Therapist, who can assess whether backup power is a reasonable and necessary support for your situation.

Installation and Use

For basic plug-and-play use — powering devices directly from the AusherMed's AC outlets — no electrician is required. Simply plug your medical devices into the power station and connect it to mains power for charging. For multi-circuit backup via a sub-switchboard, installation must be performed by a licensed electrician in accordance with local regulations.

Warranty and Support

All AusherMed power stations and expansion batteries come with a 5-year warranty. The products are designed for a 10-year lifespan.

Choosing the Right Model

The AusherMed 2400 is a 2,400Wh medical-grade power station designed to IEC 60601-1 and IEC 60601-1-2 standards, with TGA registration (ARTG No. 513808) and 8,000 battery life cycles. It weighs 29kg and is designed for direct connection to patient medical devices. The AusherMed 3600 is a 3,600Wh high-capacity UPS power station certified to IEC 62040 standards, with 6,000+ battery life cycles, 3,600W output, and features including an 8-inch LCD touchscreen, EV charging port, and home backup port for sub-switchboard connection. It weighs 48kg and is designed for facility-level and cold chain backup applications.